Accessibility statement for SEND Learning Hub

This accessibility statement applies to send-hub.middlesbrough.gov.uk.

This website is run by Middlesbrough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please use the contact details below:

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 15 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Middlesbrough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA

Non-accessible content

The content listed below is non-accessible for the following reasons.

Disproportionate burden

Some of the PDF documents available from this website are not fully accessible to screen reader software.

This is due to the way the PDF document has been created.

If you are struggling to view a PDF document from this website please contact us via email – sen@middlesbrough.gov.uk and we will try to supply the information to you in a different format.

We’ve assessed the cost of fixing the accessibility issues with our PDF documents. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations as we would need to completely rebuild the documents from scratch.

What we’re doing to improve accessibility

We want this website to be accessible for all, we carry out regular manual and automated testing.

Preparation of this accessibility statement

This statement was prepared on 29/04/2024. It was last reviewed on 05/09/2025.

This website was last tested on 05/09/2025 against the WCAG 2.2 AA standard.

The test was carried out by the Digital Team at Middlesbrough Council. The most viewed pages were tested using automated tools and manual testing.